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You Were Never Meant to Navigate This Alone

If you’ve ever been told to “just call the billing office” or to be your own advocate with zero real guidance… you already know how broken the U.S. healthcare system is.

You’re left trying to decode surprise medical bills, appeal insurance denials, and protect both your health and your finances—all while managing the emotional weight of it.

I created The Audacious Patient because no one should have to do this alone. You deserve tools, language, and support that actually work—not vague advice and guilt trips.


Why I Do This Work

I’m Mallory, the founder of The Audacious Patient—a patient advocate, strategist, and educator with a deep commitment to healthcare justice.

With nearly 12 years of experience in patient care and advocacy as an acupuncturist, 15 years navigating chronic pain as a patient, and a lifelong obsession with system-hacking — I’ve seen this healthcare system from every angle.

I’ve spent years digging into medical billing issues, insurance appeals, healthcare bureaucracy, and the quiet shame people carry when they feel dismissed, overwhelmed, or financially trapped. I’ve also seen what happens when people are given the right tools, language, and support: they get results.

My brain is wired for systems.

My voice is built for bold truth.

And my work is rooted in helping people turn what feels chaotic and defeating into something clear, doable, and powerfully actionable.

I don’t offer band-aids. I offer strategy, clarity, and a way out of survival mode.

Whether you’re dealing with a denied claim, trying to reduce a surprise hospital bill, or simply want to understand how health insurance really works—I create tools that help you advocate with clarity and confidence.

And if you’re here, I already believe in your power—even if no one else has told you it’s allowed.


What I Believe

I don’t believe in empty empowerment.

I believe in access. In step-by-step systems. In done-for-you templates that make your next move obvious, not overwhelming.

This work isn’t just about saving money on your next medical bill (though we’ll absolutely do that too). It’s about reclaiming your autonomy in a system that profits off your silence.

I believe:

  • Healthcare is a human right—not a luxury
  • You shouldn’t need a degree in bureaucracy to advocate for fair care
  • You deserve tools that make your next step clear, not more confusing
  • Power doesn’t require perfection—it starts with clarity and support

What You’ll Find Here

Through digital toolkitsprintable scriptsbite-sized guides, and weekly resources, I help people:

  • Reduce or negotiate medical bills
  • Understand how insurance really works
  • Prepare for medical appointments with confidence
  • Advocate for themselves (or their loved ones) without burnout

Whether you’re managing a chronic condition, supporting a family member, or simply trying to stay afloat in a broken healthcare system, this space is here to give you clarity, structure, and support.


A Little More About Me

When I’m not creating patient empowerment resources or rewriting insurance scripts, I’m usually:

  • Rewatching Buffy the Vampire Slayer
  • Elbow-deep in a thrift store haul
  • Curled up with my cat and a fantasy novel
  • Thinking about the next way to dismantle a system that wasn’t built for us

This work is personal. It’s strategic. It’s sacred.
And if you’re here, I already believe in your power—even if no one else has told you it’s allowed.

Stay audacious,
Mallory